For some countries, the importation of chipped root and root powder is easier than of capsules. Australia and New Zealand may require a physician's prescription for capsules, while chipped root and root powder can be freely imported as both are considered forest products rather than processed pharmaceutical products.

For shipments of capsules to Western and Northern Europe, customs may occasionally request proof that health supplement capsules containing tongkat ali are currently sold in the respective country. No such reference is needed for tongkat ali chipped root or root powder.

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